You book your stay at Lillan. All goes well. Then, all of a sudden, you get an email from me with abysmal list of questions. How many of you will be coming? Adults, children? Doubles, singles? Ages, genders? Your estimated time of arrival? Your other wishes or questions about your stay?
What is this? Am I just infinitely nosy? Nope. I’m asking all these questions to serve you better.
I re-organize the furniture, especially beds, always according to the guests arriving. Every bed is somewhat convertible: upstairs bedroom beds flex from 100 to 180 centimeters. Double beds can be turned into single beds. Et cetera. You wouldn’t believe what a furniture jive I have before your stay. (Sorry if I’m sweaty.)
There is a cradle (to the downstairs bedroom) and a crib (to upstairs bedroom or master bedroom). Plus two extra beds to be placed where ever there is a need.
I want to match all the linen accordingly so the preparations for your stay start, on my behalf, way before you arrive to Lillan.
I appreciate you informing as precise time of arrival as possible because I come personally to welcome you to Lillan. Since I don’t live there I have to make some preparations to be able to match my timetable with yours. And yes, I still want you to be able to come when it suites you best – no fixed o’clock.
I ask for your wishes about services, events, to-dos and to-sees to get all ready for your visit to be as successful as possible. Most of the services require something preliminary to be all set when you arrive.
I want you to rest easy and enjoy your stay at Lillan. That’s why I ask ❤